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Can’t Decide Which Laser Machine Is Best For You? Just Click the Bottom to Contact with Our Specialists.

Metal Parts Cut by Our Fiber Laser Machine

Service We Offer

Free Proofing

We offer sample proofing service according to your needs. And we provide free materials unless of a special request. The proofing videos and samples would be provided for you to evaluate the proofing effect.

Save Your Shipping Costs

By dismantling structure and stacking racks, the product volume is reduced to improve the container space utilization rate. Even some models can be equipped with 6 machines in one container for reducing shipping costs.

Lifetime Free Software Upgrade

We will regularly provide update software packages to assist users to download and use the latest system functions, so as to improve the experience of using the machine and make you worry-free after sales.

On-site Training & Support

We provide online support or on-site training and after-sales service, such as system debugging and installation, system operation, function call, troubleshooting, etc.

Lifetime Maintenance

We provide life-long maintenance services for every user. And we will conduct global tour maintenance services every year to help your machine work well. 

One-to-one Service

We follow up the whole process one-on-one, from pre-sale to after-sale, to reduce information errors or omissions caused by changing the docking person, saving communication costs

What Sets Us Apart

18 Years Experience

Founded in 2004, FHBS Laser has accumulated rich production experience and technical advantages. We always insist on promoting laser technology innovation to improve production efficiency for users.

Perfection Anytime

We have an industrial park of 100,000 square meters and can independently produce laser cutting machines, which means that we can strictly control the quality for better.

24/7 Communication

We have 500 employees, including 80 salesmen and 180 after-sales engineers, who are committed to providing customers with one-to-one service, which also allows us to offer 24/7 communication.

Emergency Help

We have spare parts warehouses in each foreign office. If the laser or cutting head fails, we will provide customers with spare laser generators in time. Ensure that the customer's factory is basically operating normally.

Advance Technology

We have 65 R&D engineers. As a leading well-known brand in China, we have always been at the forefront of the laser industry to develop new technologies. Therefore, we have the ability to provide OEM services to customers.

Remote Support

We have after-sales technicians all over the world. If there are any after-sales problems (generally not), we will provide remote support asap. You can try to solve it yourself while waiting for our door-to-door service.

What people say

We are very pleased with the tech support at FHBS LASER. We sent an email and got a response within 4 hours. Since we have a lot of problems, they called us the first time to tell us the solution. And then, they also sent an email for us to follow the steps to troubleshoot the machine. From the appearance of the problem to the solution, it only took less than a day.
Ben Keys
Advertising Industry
Before buying the first laser cutting machine, I did a lot of research, and finally I chose FHBS Laser, which is more cost-effective. Surprisingly, this machine is really easy to use, and the system is also very simple, which is very suitable for a novice like me. They will come to the site to help me with debugging and installation, which is very convenient for me.
Richard Durgan
Metal Processing Industry
Let’s talk about the pre-sale service first. Eva is very responsible. She inquired about my industry, cutting thickness and material, and recommended F3015HDE to me. The parameters were debugged before delivery. I have been using it for almost a year now, and there is no problem for the time being. I am really satisfied and recommend!
Pete Anderson
Furniture Industry

When It Comes To Reliability, We Are The One You Need!

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Contact Us

Email: marketing@baisonlaser.com

Tel / Whatsapp: +86 18824841072

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