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Metal Parts Cut by Our Fiber Laser Machine
Service We Offer
Free Proofing
We offer sample proofing service according to your needs. And we provide free materials unless of a special request. The proofing videos and samples would be provided for you to evaluate the proofing effect.
Save Your Shipping Costs
By dismantling structure and stacking racks, the product volume is reduced to improve the container space utilization rate. Even some models can be equipped with 6 machines in one container for reducing shipping costs.
Lifetime Free Software Upgrade
We will regularly provide update software packages to assist users to download and use the latest system functions, so as to improve the experience of using the machine and make you worry-free after sales.
On-site Training & Support
We provide online support or on-site training and after-sales service, such as system debugging and installation, system operation, function call, troubleshooting, etc.
Lifetime Maintenance
We provide life-long maintenance services for every user. And we will conduct global tour maintenance services every year to help your machine work well.
One-to-one Service
We follow up the whole process one-on-one, from pre-sale to after-sale, to reduce information errors or omissions caused by changing the docking person, saving communication costs
What Sets Us Apart
18 Years Experience
Founded in 2004, FHBS Laser has accumulated rich production experience and technical advantages. We always insist on promoting laser technology innovation to improve production efficiency for users.
Perfection Anytime
We have an industrial park of 100,000 square meters and can independently produce laser cutting machines, which means that we can strictly control the quality for better.
24/7 Communication
We have 500 employees, including 80 salesmen and 180 after-sales engineers, who are committed to providing customers with one-to-one service, which also allows us to offer 24/7 communication.
Emergency Help
We have spare parts warehouses in each foreign office. If the laser or cutting head fails, we will provide customers with spare laser generators in time. Ensure that the customer's factory is basically operating normally.
Advance Technology
We have 65 R&D engineers. As a leading well-known brand in China, we have always been at the forefront of the laser industry to develop new technologies. Therefore, we have the ability to provide OEM services to customers.
Remote Support
We have after-sales technicians all over the world. If there are any after-sales problems (generally not), we will provide remote support asap. You can try to solve it yourself while waiting for our door-to-door service.
What people say
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